How do the webinars work?

It’s simple. Find an upcoming webinar, pick your seat, and checkout. You’ll receive a link to the live or pre-recorded session, and at the end, we randomly pick a lucky participant to receive the item that was reviewed. IMPORTANT: If the webinar features a firearm, be sure you can legally possess it if you are chosen at the end.

Is there a minimum age to participate?

You must be at least 21 years of age in order to participate in any webinar, including those that do not feature firearms. Do not participate if you are under 21, and do not attempt have the item shipped to a different individual. If you attempt to do this with firearms, we will notify the ATF of an attempted straw purchase.

How long are the webinars open for registration?

We’ll keep the webinars open until all seats are sold, but no longer than 30 days. If we don’t sell enough seats to run the webinar, then we’ll cancel and fully refund all participants.

Why can’t I checkout with more than one webinar at a time?

We limit the checkout process to one webinar at a time to help simplify things for all of us. By keeping it to one webinar per checkout, webinar info such scheduling, video link, winner selection, etc… will be attached to a single order. Also, if we need to cancel a webinar due to insufficient seat sales, then we can void the entire order instead of doing a partial cancellation.

If I’m picked, how do I receive the item?

If the webinar reviewed a firearm, we will need a copy of your chosen FFL’s license, or their contact info so we can request it (see the FFL section below for more details). At that point, it’s just a regular transfer, your FFL can fill you in on the details and costs. If it’s not a firearm, then we ship it direct to you.

How do I know the selection is really random?

We don’t actually do the selection at the end, but use the third-party service Random.org to perform the selection. We’ll provide the verification information to all participants so it can be independently verified.

Are there any additional fees if I’m selected?

There may be additional fees if the item needs to be shipped outside the lower 48 states or if the item is very large or requires special shipping. A note will be made in the webinar description if this is the case.

If the item is a firearm, it will be shipped via FedEx 2-Day air (handguns) or FedEx Ground. Non-firearm items will be shipped via FedEx, UPS, or USPS. In rare cases where the item is extra large, we may ship it by LTL freight or deliver it in-person. We will contact you if this is the case.

Do I need to do anything after I receive the item?

Once you receive the item, we want you to make your own review. You can either write up a review or record a video. After creating and submitting your review to us, you can either send the item back to us, or you can keep it! If you want to keep it, send us a message for more info.

Can I participate if I’m not a U.S. Citizen or Resident?

In order to participate in any of our webinars, you must be a citizen or resident of the United States. If you want to purchase a firearm from Deluxe Arms and have it exported, contact us at info@deluxearms.com for details.

Is this a raffle, giveaway, sweepstakes, or lottery?

No, the webinars provide an educational overview of the item presented. Also, it’s important to note that we’re not giving the item away, but we’re discounting the price to compensate for the selected participant’s time in creating their review.

Do you charge my card when I book a seat?

No, we only authorize your card to make sure it’s valid and has sufficient funds, but don’t actually charge it. Once the webinar has sold enough seats to go live, we will then charge your card. The authorization can only exist for a maximum of 30 days.

Why do we do this? In case a webinar doesn’t sell enough seats, we simply void the authorization and you never have to pay for the cancelled webinar.

Can I get a refund?

No, there are no refunds for webinars, all purchases are final. The only time we will issue a refund is when the session is cancelled due to a lack of seat sales.

Our webinars are designed to educate the participants on the item being presented. Do not participate in the webinars if your only interest is in getting selected at the end. The webinar is not a raffle, giveaway, or lottery.

Any attempt at contacting your credit card company to perform a chargeback will result in an immediate ban from our website and constitutes wire fraud. We will pursue such claims to the fullest extent provided by law and for all interstate customers, your information will be provided to the appropriate federal agencies.

Do you sell the items in the webinars?

Actually yes, quite often the webinar items are listed for sale on our main homepage, deluxearms.com. You may want to consider purchasing the item, especially for hard-to-find and one-of-a-kind items, before they end up in a webinar session.